Plugin 1.0.56 (February 4, 2016)
New Features and Updates:
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Will now automatically resize the agent text area if text area is initially collapsed
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Updated to display agent file upload notification when using the option send a screen shot
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Added new feature: 'Chime Lookup' which allows agents to lookup text from seeker chat window in an online Knowledge Base/CRM system
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Updated to use newer plug-in XML feed which contains Queue STID which allows 'Chime Lookup' feature to easily identify Queue chat windows
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Updates to Seeker Information Panel sizing for Sametime® 9
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Search variable has been renamed to !![SearchTextGoesHere]!!
Bug Fixes:
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Fixed Issue: In case of manual mode ACW, ACW Icon state goes out of sync if user logs out.
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Updated to hide current Queue name from chat transfer dialog
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Updated to not send across file upload message to seeker. This appears as a duplicate message to seeker.
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Updated screen capture dialog to remove the "Add" option. It worked same as "Send" option.
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Fixed Issue: At times Chime Search Extension options appear in regular chat sessions
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Fixed Issue: At times the plug-in was submitting HTML for selected text instead of plain
text for Chime keyword search/lookup extension
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Fixed Issue: If a user is using multiple monitors then at times chat window extensions did not open up on same monitor running the Chime chat window